Question 1

Do you create logos?

Accepted Answer

Yes! We create custom logos and brand identity packages for churches and ministries.

Question 2

Can I sign up for only one month?

Accepted Answer

Absolutely. All our plans are month-to-month with no long-term contracts. Cancel anytime.

Question 3

Do you create bumper videos?

Accepted Answer

Yes, bumper videos are included with our PRO plan, or available as an add-on.

Question 4

Can you work with our current designer/volunteer?

Accepted Answer

Of course! We're happy to collaborate with your existing team and can work from their files.

Question 5

How many projects can you do?

Accepted Answer

Unlimited! You can submit as many requests as you want. We work on them one at a time for fastest turnaround.

Question 6

Is the 14-day refund real?

Accepted Answer

100% real. If you're not happy in the first 14 days, we'll refund your payment in full. No questions asked.

Question 7

What projects don't you do?

Accepted Answer

We don't write content — you supply the final text. We focus on design and visual execution.

Question 8

How fast do you work?

Accepted Answer

Mon–Fri, 8am–4pm EST. Typical turnaround is 2-3 business days. We usually complete one revision cycle per day.

Question 9

How fast can we start?

Accepted Answer

Usually the next business day after you complete our quick onboarding questionnaire.

Question 10

Do you offer yearly discounts?

Accepted Answer

Yes! Pay annually and get one month free. Email us for details.

Question 11

Can I pause my subscription?

Accepted Answer

Yes. You can pause your subscription for up to 3 months per year. Billing stops while you are paused, and we keep your design queue and brand assets safe the whole time, so you can pick up right where you left off.